go service!
- Prozess: Adhoc-maintanance
The maintenance platform go service! by go bizzy! Consulting GmbH improves the service quality and the after sales process for extensive technical facilities.
go service! easily states the condition of machines in operation and supplies the needed service features and spare parts, if required.
go service! summarizes all service activities of a facility into a complete file. The graphical user interface (GUI) eases the handling of the central working platform for the operator, producer and their partners. go service! offers an efficient and user friendly working platform for customer processes, which are always in focus.
The following functions are:
- searching for spare parts with a graphical navigation
- purchasing of spare parts based on a SAP Service Shop
- analysis of machine error by showing previously machine damages
- documentation of new damages
- showing of mounting guidelines for spare parts
- order tracking